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Troubleshooting-Microsoft-365-sync-issues-usecure-Help-Centre.md

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+Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After these instructions, ensure the sync settings are correct and check everything is working well. For managed setups, we can push a PowerShell script with Intune or Group Policy to clear cached tokens on all devices. A quick look at the Microsoft Entra Connect Health portal helps us see if sync tasks are current and the connection to Microsoft 365 is steady.
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+The sync will fail if it can't find any users that comply with your filtering preferences or the system's requirements for user records.After performing these steps, Outlook’s all folders will be synced to the server.Check that your password change actually synced between your on-premises Active Directory and Microsoft Entra ID (formerly Azure AD).That tells us if the new credentials made it to the cloud directory.Sync failure alerts do not always include a full summary or attachment, you can run a test sync to obtain this data.
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+Troubleshooting Microsoft 365 sync issues
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+At NetTech Consultants, we help organizations keep Microsoft 365 running smoothly and securely. The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records. The Users Processed count will be 0 is there are no users in the synced dataset after filtering.
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+Common Reasons Behind Outlook Sync Issues
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+If the old password still works, the reset probably hasn’t synced. To resolve these issues you should run the steps in this article and check [FixTechGuide login issue guide](https://ashok.websitedemourl.com/read-blog/13849_repair-a-office-application.html) whether the groups in your sync's filtering preference contain users in Azure AD. The simplest way to resolve authentication issues is to rerun the authentication process by clicking the Sign in with Microsoft on the Microsoft 365 settings page.
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+Our training has quick guides about  what happens after you update your password. For example, you might get signed out or have to reauthenticate on your phone. We also remind users to refresh their Office sign-in token by signing out of all Microsoft apps and signing back in with the new password.
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+Get Expert Help from TrustedTech
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+If you're looking for smarter ways to manage, secure, or optimize your Microsoft 365 (M365) environment, our U.S.-based team is here to help. In these cases, direct escalation to Microsoft  or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path. Microsoft offers several built-in tools to help identify and resolve persistent issues. A vast community of Microsoft Office365 users that are working together to support the product and others. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.
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+We also scan Event Viewer logs under Applications and Services [Outlook Not Sending or Receiving Email](https://gitlab.mpeeo.com:443/birgitcantwell/troubleshoot-office-365-sync-and-login-issues5827/-/issues/3) Logs → Directory Synchronization for Event IDs like 650–657 (for sync activity). Errors like Event ID 611 point to invalid replication data or outdated software. The error message in the Summary sheet of the Sync Summary spreadsheet attachment can also highlight the reason for this.
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+Troubleshooting Co-Authoring and Collaboration Errors
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+This means that the authentication setup for your sync is no longer valid. This can happen for the a number reasons particularly if your sync authenticates using Delegated Permissions. You will need to have the correct privileges set on your Azure account in order to set up the M365 sync.
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+To get the sync working you will either need to delete users or have the user limit on your account increased. Find out what to do if you are having issues with syncing users or groups from Microsoft  365. Real-time collaboration is at the core of Microsoft 365